At Rings & I, we believe a ring is not a fixed chapter—it grows with you.
As life evolves, so do tastes, milestones, and meanings. This policy exists to ensure your ring never feels like something you’ve outgrown, but something that can gracefully move
forward with you.
A: Exchange Policy for Personalised Rings
WHAT – When Your Story Evolves
You may exchange your ring from Rings & I at any point during your lifetime.
Exchange values are calculated based on the prevailing market rate on the day of exchange, not the original invoice value.
Lifetime Exchange Value (LTE)
Protocol A: Lab-Grown Diamond Rings - “Metal Only Guarantee”
| Component | Lifetime Exchange Value (LTE) |
| Gold / Platinum | 100% of Actual Metal Weight × Prevailing Market Rate |
| Lab-Grown Diamonds | 0% – Diamonds returned to you |
Protocol B: Natural Diamond & Solitaire Rings - “Asset Protection Guarantee”
| Component | Lifetime Exchange Value (LTE) |
| Melee Diamonds (1 – 30 cents) | 100% of Actual Metal Weight Value + 100% Diamond Value |
| Solitaire Diamonds (< ₹10 Lakhs) | 100% of Actual Metal Weight Value + 100% Solitaire Value |
| Solitaire Diamonds (> ₹10 Lakhs) | 100% of Actual Metal Weight Value + 90% Solitaire Value |
(All the rates are calculated at the prevailing value of the metal and diamonds as well as Solitaires)
WHY – Our Belief in Lasting Value
Natural diamonds are finite, formed over millions of years, and retain intrinsic asset strength. Our exchange framework ensures that this timeless value continues with you into your next piece.
Lab-grown diamonds, while beautiful and responsibly created, are technology-driven. Their market pricing shifts as production evolves. Instead of assigning values that may feel artificial or disappointing over time, we choose clarity and honesty—protecting the metal fully and returning the diamond to you with respect.
This approach ensures your trust is never compromised—only strengthened.
B: Exchange Policy for Customised Rings
WHAT – When Your Story Evolves
Customised rings are eligible for a one-time lifetime exchange, with a standard 25% deduction applied during valuation.
| Component | Exchange Value |
| Total Calculated Exchange Value | Value after 25% Standard Deduction from LTE |
WHY – Our Belief in Lasting Value
Custom rings live closer to the heart than any other creation we make.
They carry your proportions, your design decisions, your quiet preferences—the ones that often don’t need words. From the very first sketch, the ring stops being a product and becomes a deeply personal expression of you.
Because of this, resources used for customised pieces cannot re-enter our catalogue or be re-crafted in their existing form. Yet, we never want a ring you once loved to become something that limits you.
Your life may evolve. Your story may turn a new page. And when it does, we want to support that transition with empathy—not rigidity.
The standard deduction simply acknowledges the structure, craftsmanship, and materials that were shaped uniquely for you—while still allowing your ring to carry forward its value into something new.
HOW – How to Initiate a Lifetime Exchange
Beginning a lifetime exchange is designed to feel simple, guided, and respectful.
You may initiate the process by reaching out to:
• Your Rings & I Store Team
• Rings & I Customer Support
Once your request is received:
1. Our team will guide you on safely returning the ring to us, either through store drop off or secure logistics.
2. Upon receipt, the ring is logged into our system and sent for mandatory Quality & Authentication Checks, where metal purity, weight, diamond certification, and overall integrity are verified.
3. After successful checks, the exchange value is calculated as per the applicable protocol and prevailing market rates.
4. The final value is issued to your Rings & I account as store credits.
About Store Credits
• Store credits remain valid for 365 days from the date of issue.
• During this period, they can be used toward any Rings & I purchase.
• Credits are non-encashable while active.
• If unused after validity, the amount is automatically refunded to the bank details shared by you.
Throughout the process, our team remains available to answer questions and ensure every step feels clear and comfortable.
Our Commitment
At Rings & I, we believe a ring should never feel fixed or final.
As your life grows and your story evolves, your ring should have the freedom to evolve with
you.
Our Lifetime “Timeless Value” Exchange Policy is built on respect—for your changing choices and for the craftsmanship that brought your ring to life. We commit to offering clear valuations, transparent processes, and the reassurance that the value you trusted us with continues forward, even when your preferences change.
Whether you are upgrading, reimagining, or beginning a new chapter, we promise to walk beside you with honesty, empathy, and care—just as we did when your ring was first created.
At Rings & I, we recognise that sometimes reclaiming value is not about replacement—it’s about closure. Our Lifetime “True Value” Buy-Back Policy ensures that when you choose to step away, the process is dignified, fair, and rooted in honesty.
A: Buy-Back Policy for Personalised Rings
WHAT – What Buy-Back Means for You
You may opt for a lifetime buy-back of your rings from Rings & I.
Buy-back values are calculated using the prevailing market rate on the day of return.
Lifetime Buy-Back Value (LBB)
Protocol A: Lab-Grown Diamond Rings - “Metal Only Guarantee”
| Component | Lifetime Buy-Back Value (LBB) |
|---|---|
| Gold / Platinum | 100% of Actual Metal Weight * Prevailing Market Rate |
| Lab-Grown Diamonds | 0% - Diamonds Returned to You |
Protocol B: Natural Diamond & Solitaire Rings - “Asset Protection Guarantee”
| Component | Lifetime Buy-Back Value (LBB) |
|---|---|
| Melee Diamonds (1 – 30 cents) | 100% of Actual Metal Weight Value + 85% Diamond Value |
| Solitaire Diamonds (< ₹10 Lakhs) | 100% of Actual Metal Weight Value + 85% Solitaire Value |
| Solitaire Diamonds (> ₹10 Lakhs) | 100% of Actual Metal Weight Value + 80% Solitaire Value |
(All the rates are calculated at the prevailing value of the metal and diamonds as well as Solitaires)
WHY – Why Fair Closure Matters
Buy-back represents final asset realisation.
Natural diamonds retain long-term value, yet real-world resale involves market risks, liquidity costs, and price volatility. The buy-back structure balances fairness with sustainability—ensuring you receive genuine value without inflated promises.
For lab-grown diamonds, we again choose transparency over approximation—returning the diamond to you and honoring the metal value fully.
B: Buy-Back Policy for Customised Rings
WHAT – What Buy-Back Means for You
Customised and made-to-order rings are eligible for a one-time lifetime buy-back, with a standard 25% deduction applied during valuation.
| Component | Buyback Value |
|---|---|
| Total Calculated Buy-Back Value | Value after 25% Standard Deduction from LBB |
WHY – Why Fair Closure Matters
Custom rings are created with intention and emotion that cannot be separated from the person who imagined them.
When such a piece returns, it cannot exist in the same way again. The deduction acknowledges this reality—while the buy-back itself reflects our commitment to support you even when your journey takes a different direction.
We handle these moments with sensitivity, understanding that a ring often carries memories far deeper than materials.
HOW – How to Initiate a Lifetime Buy-Back
Initiating a buy-back is handled with care and clarity.
To begin, reach out to:
• Your Rings & I Store Team
• Rings & I Customer Support
Once initiated:
1. We guide you through the secure return of your ring.
2. On receipt, the ring undergoes mandatory Quality & Authentication Checks to confirm condition, purity, weight, and certification.
3. After verification, the final buy-back value is calculated based on applicable protocols and market rates.
4. The approved amount is transferred to your nominated bank account within 10 working days of QC completion.
Our team remains available throughout, ensuring the experience feels thoughtful, respectful, and unhurried.
Our Commitment
At Rings & I, we understand that some journeys are not about replacing what you once chose, but about closing a chapter with dignity and clarity.
Our Lifetime Buy-Back Policy is grounded in fairness and transparency.
We commit to valuing your ring honestly, explaining every step openly, and handling your piece with the
same respect with which it was first crafted.
When you choose to reclaim value, we promise a process that is thoughtful, unhurried, and rooted in trust—because even in moments of transition, your confidence in us should remain unwavering.
AI. RingExpert
